Spa Manager needed in Canada by Amy’s Beauty Spa

A spa manager is responsible for the day-to-day operations of a health or beauty spa. They handle the bookkeeping, the employees, and the services that are offered by the spa. Depending on the size of the facility, they may be more into the business side of things, or they may play more of a customer service role.

A spa manager is responsible for the day-to-day operations of a health or beauty spa. They handle the bookkeeping, the employees, and the services that are offered by the spa. Depending on the size of the facility, they may be more into the business side of things, or they may play more of a customer service role.

• Supervising all store operations like scheduling, training, ordering supplies, opening and closing store and keeping a record of the cash register and cash deposits.
• Performing a full range of facial and body treatments while working as a primary aesthetician.
• Managed daily operations of the Spa including placing and tracking orders for spa supplies and equipment.
• Enforcing internal policies and procedures to ensure the safety of the clients and also the employees.

Job details

•  Location: 7780 ROYAL OAK AVE

  Burnaby, BCV5J 4K4

•  Salary: $25.00HOUR hourly for 35 hours per week
•  Terms of employment: Permanent employment
  Full time
•  Weekend, Overtime
•  Start date: Starts as soon as possible
•  Vacancies: 1 vacancy

In order to meet their core responsibilities of personnel and facility management and promoting spa services, Spa Managers must perform many tasks. We have analyzed several job listing and have identified the following primary duties and responsibilities associated with being a Spa Manager.

Recruit and Oversee Staff

Spa Managers ensure the success of an establishment by hiring and training adequate staff members to deliver a spa’s services. To this end, Spa Managers are typically involved in employee recruiting, selection and training. They typically set employee schedules, ensure that employees receive ongoing training and hold staff meetings to keep employees updated on spa procedures and policies.

Manage Operations Budget

A budget is crucial to the operations of any business and it falls to Spa Managers to create and manage such a budget. They set annual financial goals, review costs for spa procedures and services, oversee payroll and establish budgets for advertising, sales campaigns and promotional events.

Assist with Promotions and Sales

In many cases, Spa Managers have a hand in creating promotional and public relations campaigns to raise public awareness and visibility of their spa and its services to generate sales and increase memberships. They also assist in creating membership incentives and sales promotions leading to a larger client base.

Supervise Facility Maintenance

Spas must typically meet sanitation guidelines and it usually is up to Spa Managers to make sure that facilities are properly cleaned and that all equipment is in working order. This might include ensuring that tools are adequately sterilized, linens are washed and a proper inventory of supplies are maintained.

Ensure Customer Satisfaction

As with any service-oriented business, spas rely on customer satisfaction and Spa Managers are generally responsible for ensuring that customers’ expectations are met. Spa Managers might interact with clients to get feedback about services and facility cleanliness, handle customer complaints and create customer service tools such as comment cards and surveys.