Medical office assistants (MOAs) support doctors and other health care professionals by performing a variety of clerical and administrative tasks such as scheduling appointments, word processing, bookkeeping, accounting, photocopying, filing, answering the phone, and correspondence.
Medical office assistants must have excellent communication skills. They must have the ability to be thoughtful and discreet. Organizational skills are also necessary for managing large amounts of detailed information.
MOAs should be capable of working both independently and in a team setting. They must also be comfortable working under pressure. Changes in office technology and, the evolving responsibilities mean that adaptability and resourcefulness are important qualities.
- Location: Surrey, BC
- Salary: $16.00 to $18.00HOUR hourly for 37 to 40 hours per week
- Terms of employment: Permanent employment
- Day, Overtime, Flexible Hours, Early Morning
- Start date: Starts as soon as possible
- Benefits: Medical Benefits, Dental Benefits, Other Benefits
- Vacancies: 1 vacancy
Duties and responsibilities vary from one type of health care organization to another. In general, however, medical office assistants may perform any or all of the following duties:
answer the phone, schedule and confirm medical appointments, greet patients, receive and communicate messages
use health software, and other computer applications, to book appointments or prepare reports, invoices, financial statements, letters, case histories and medical records
ask patients questions in order to complete intake forms or other documents. Help patients complete health history forms
transcribe, from handwritten notes, electronic dictation or oral instructions
complete insurance and other claim forms
process payments, bank documents, and accounts receivable
set up and maintain records management systems. This includes classifying and coding electronic, and hardcopy files
operate office equipment. This includes voice mail messaging systems, photocopiers, fax machines, and document scanners
keep examination areas clean, orderly, and stocked with supplies Health Career Directory
use word processing, spreadsheet, database, and presentation software to prepare medical documentation
perform other clerical and administrative functions. This might involve, for example, ordering and maintaining an inventory of supplies.
Other trades certificate or diploma
7 months to less than 1 year
- Specific Skills
- Schedule and confirm appointments; Record and relay information; Perform clerical duties, such as filing and sorting and distributing mail; Obtain and process information required to provide services; Greet people and direct them to contacts or service areas; Answer telephone and relay telephone calls and messages
- Additional Skills
- Provide basic information to clients and the public; Order office supplies; Maintain work records and logs
- Work Setting
- Health care institution, facility or clinic
- Workers Supervised
- Data entry clerks
- Work Conditions and Physical Capabilities
- Fast-paced environment; Work under pressure; Attention to detail
- Personal Suitability
- Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Reliability; Organized
- Medical Benefits; Dental Benefits; Other Benefits
How to apply
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.