Ice Cream Counter Attendant needed in Canada by Dairy Queen – 247Gist&JobsUpdate
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Ice Cream Counter Attendant needed in Canada by Dairy Queen

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Ice Cream Counter Attendant needed in Canada by Dairy Queen

Counter attendants are often the first people customers interact with when they enter an establishment. They greet customers, answer questions about menu items and ring up orders. They also often serve ready-made food and drink items, such as coffee, ice cream and pastries.

In the skills section of your counter attendant job description, be sure to emphasize that good candidates will be personable, friendly and focused on customer service. Attention to detail and accuracy in taking and delivering orders is key to success as a counter attendant. Stamina is also important, as counter attendants often spend entire shifts on their feet.

Counter attendants should be patient with customers when answering questions and understanding and helpful when dealing with any problems that arise.

As a counter attendant at our local café, you’ll be an important part of our customer service team, working under our front-of-house manager to ensure our customers start their day off right. You’ll greet customers with a smile when they walk in the door and offer assistance with anything they need. This may be starting them out with a hot cup of coffee, answering questions about our delicious, local and organic menu items or helping put together a table for a party of eight. This role is ideal for friendly, personable workers with a passion for organic food and a desire to share our vision of a sustainable, eco-friendly café with our customers.

Job Responsibilities

  • Greet customers as they come into the café and offer your assistance with their orders
  • Ring up food orders and communicate those orders to the kitchen staff, making sure to note any special requests so all items are made correctly
  • Explain menu items to customers with enthusiasm and descriptive language, and be knowledgeable about our ingredients so you can tell customers about our commitment to quality, local, organic food sources
  • Offer suggestions for order substitutions for customers with allergies or other dietary restrictions
  • Offer to help customers find seating and carry items to their tables
  • Ensure there is always hot, fresh coffee brewed and ready for customers, and keep coffee station clean and stocked with cream, sugar and other items
  • Direct customers to anything they need, such as utensils, coffee items, booster seats or directions to the restroom
  • Ask customers if they want their order for here or to go, and explain that all to-go orders use our eco-friendly, compostable packaging

Job Skills & Qualifications


  • Ability to work early morning and weekends
  • Excellent communication skills
  • Positive attitude and friendly demeanor


  • High school diploma or equivalent
  • Previous food service experience
  • Experience handling cash and using credit card processing machines


Job details

  •  Location: Tillsonburg, ON
  •  Salary: $14.25HOUR hourly for 20 to 40 hours per week
  •  Terms of employment: Casual employment
    Part time leading to full time
  •  Day, Evening, Weekend, Shift, Flexible Hours
  •  Start date: Starts as soon as possible
  •  vacancies: 5 vacancies

Job requirements




No degree, certificate or diploma

Credentials (certificates, licences, memberships, courses, etc.)

Safe Food Handling certificate


Will train

Counter Attendant and Food Preparer Skills
Use manual and electrical appliances to clean, peel, slice and trim foodstuffs; Take customers’ orders; Stock refrigerators and salad bars; Serve customers at counters or buffet tables; Portion and wrap foods; Package take-out food; Prepare, heat and finish simple food items
Dishwashing Skills
Sanitize and wash dishes and other items by hand; Clean and sanitize items such as dishwasher mats, carts and waste disposal units
Equipment and Machinery Experience
Grill; Electronic cash register; Deep fryer; Conventional oven
Weight Handling
Up to 9 kg (20 lbs)
Work Conditions and Physical Capabilities
Fast-paced environment; Repetitive tasks; Standing for extended periods
Personal Suitability
Team player; Reliability
Kitchen Helpers Skills
Remove kitchen garbage and trash; Handle and store cleaning products; Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment; Sweep, mop, wash and polish floors

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Students, Youth

How to apply

By email

By mail

51 Simcoe Street

Tillsonburg, ON

N4G 2H6

In person

51 Simcoe Street

Tillsonburg, ON

N4G 2H6 Between 11:00 AM and 09:00 PM

Advertised until


Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

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